We all know how competitive the stone fabrication industry can be. Finding your own niche and being unique is difficult. Starting a new company, being female and over 60, presents even more problems. Why am I telling you all of this? Well, let me tell you about another company that believed in me from the start and treated me with so much respect, that at times they were the force behind staying steady and trucking forward. The team at Universal Granite & Marble WI, Sarab Chandock was that very force. Being a learn as you go company, I had many questions which they were more than willing to answer. Timely deliveries, quality materials, words of inspiration, and the knowledge they bring individually and as a team are inspiring to me as a business owner. When we send our clients to do the choosing for themselves, there is never any hesitation by my staff or myself as to our first choice: Universal Granite & Marble Oak Creek. Thank you for being my partner in the stone industry!
-Deb Kasperek, The Stoneworx Wisconsin
We have been doing business with Universal Granite and Marble for many years. They have excellent professional staff, great selection of materials, and very competitive pricing. Material deliveries are always on time, and they will always accommodate last minute deliveries when needed. We highly recommend and refer our clients and designers to UGM.
Universal Granite & Marble has been a preferred supplied of natural stone slabs for many years to me. They have always provided me with top quality materials, service, and support. They have a huge selection of stone to choose from ranging from commodity colors to one of a kind exotic stones. Employees have great knowledge of the products they provide. UGM has always provides me competitive prices and top notch service regardless of my ever changing needs. There is always new and interesting stone arriving to them every week. If you need stone countertops, be sure to check out their massive warehouse of stone at one of their locations.
-Jeff Rogers, Cutting Edge Countertops, Inc. / Surface encounters
Universal’s tremendous growth is attributed to the fact that they have excellent communication with their customers, they provide them with excellent customer service striving for satisfaction, and over all carry a wide range of quality material great for any type of budget. Preferred Marble & Granite will continue to work with great companies like Universal Marble and Granite and look forward to maintaining their ongoing relationship with them in the future to come.
-Charmain C. Fazzalari-Scavo, Preferred Marble & Granite LLC
Universal Granite and Marble have done such a wonderful job for us this year. I've worked with then for years and I cannot be more pleased to send my clients for stone selection. I get great feedback from my customers when they visit UGM. I appreciate them for being so diligent with material specs and all our crazy requests. We have secured new business this year because of their customer service and hard work. I wish all the suppliers paid as much attention to detail as UGM does. No one knows more than Homero Luna, he's a genius in the natural stone business. They (UGM Omaha) Go Above and Beyond for Our Customers. Always making sure we get good service & quality for our clients to feel comfortable pleasant to work with.
-Claudia Diaz, Top Notch Tops
Granite Innovations recommends using UGM. We have found their
employees to be professional and helpful to our customers as they choose
the material to be used on their projects. Once the slabs have been
selected, we receive prompt delivery from helpful and courteous drivers.
We appreciate the wide selection of quality materials our customers
have to choose from.
The staff at Universal Granite and Marble are great to work with and they are very friendly, knowledgeable and prompt with their services. Our UGM sales representative Rafael Da Silva is top notch! He works hard to make sure their products are of great quality at a good price point. He is prompt on answering questions and helpful when seeking out a specific product. We appreciate the hard work this company has done for us and value our relationship.
-Kristi Boatman, Purchaser at Boatman Tile & Granite Co.
I would like to express my appreciation and thanks for the excellent experience I have working with the entire staff of UGM-St. Louis. It all starts with the selection process, the follow-up and communications regarding delivery. The entire staffs professionalism and attention to detail are hard to find in today’s market. Keep up the great job!
-Kathleen Houpe, JHE Granite
Our company has worked with Universal Granite & Marble as one of our marble suppliers since we opened two years ago. Having a supplier like UGM that is both dependable and flexible is very important to our success as a business. The employees at UGM are very helpful in everything from searching for hard to find colors, making color matches, as well as treating our customers well when they visit the showroom. We recommend to any of our customers to visit USM in Milwaukee because we know that the sales staff there is great and that they will not only take care of our customers but that they will look out for our best interests as the fabricator as well. The employees at UGM are friendly and helpful but most importantly very knowledgeable about their products. We know that one of the keys to our success is being able to count on suppliers like Universal Granite & Marble. Thank you for everything and look forward to many more years working together!
-Frank Neau, owner at Stone With Style LLC