“I personally would like to recommend Universal Granite & Marble as a good vendor and partner. Through the years they have done an excellent job on working with our specific needs to grow and be successful. In addition, the customer service we receive is amongst the best. I look forward to many years of partnering with UGM”.

“Here’s a golden opportunity to tell you why we chose UGM to be the exclusive granite supplier, for our company.  The customer service is second to none.  Each and every time we enter the building, we are warmly greeted by their professional staff.  The quality and selection of granite and marble are superior to any other supplier in the area.  The timely manner in which our orders are delivered, is so important to us, it keeps our fabricators on schedule for our installs.  Howard’s complete satisfaction guarantee, keeps us coming back. Lastly, when we have clients who are not able to make it by their closing time they happily stay open later, to meet our needs”.

“We would just like to let you know how much of a pleasure it has been working with Universal Granite and Marble over the past several years. We appreciate the excellent customer service that you offer along with your outstanding product. Keep up the good work”.

“We have worked with Rahul Mainee and UGM since our inception and can describe the experiecnce as wonderful.  They have provided us materail for our local and out of state work and has always been prompt and courteous.  We recently won a large project in Alabama requring 35,000 sf and needed a variety of colors of 3CM material.  The stone used as submittals has matched throughout the 14 months so far on the project.  Our clients have been very please with the material and fabrication work.  They have made comments like “You guys have been perfect on providing us material”.  Again, Rahul has been great to work with and has been a wonderful asset for is as we continue to win large projects and demand a flawless flow of material into our fabircation shop”.

“Universal Granite & Marble is G & S Stone’s preferred granite distributor.  Due to UGM’s fair pricing, excellent customer service, and knowledge base, we purchase over 90% of our stone from the company.  UGM allows us to successfully serve our customers, and we in turn place high value on our long-standing partnership”.

“Being located in Northwest Indiana, we are at a slight disadvantage to those companies who have a warehouses surrounding their fabrication sites as they are able to send their clients close by to make all material selections.  We however often need to refer our clients to warehouse which require travel time commitments on their part.  The location on South Normal in Chicago has been great for us since it’s easy to find for our customers and the variety of materials is extensive and the majority of our clients will find that what they are looking for upon their initial visit.  This is extremely helpful to us as we may then proceed with the clients project without the necessity to locate alternative warehouses for them to visit, which prolongs the selection process.  We also receive positive feedback from our clients as to what a good experience they had visiting your warehouse.  The helpful staff and stone selection to choose from always impresses our clients.
Also the quality of stone throughout the years has been overall very good.  We are an extremely particular company with the material we will accept and we have had very few issues and any issue we have had been resolved quickly and efficiently.
We appreciate also the prompt and courteous customer service provided by Sam Juneja and the rest of the staff.  Often we require several stock inquires and photo requests within one day and all of our requests are taken care of within very reasonable time frames and with much professionalism”.

“Our Company has depended on Universal Granite & Marble as one of our main suppliers since we opened ten years ago.  We are granite fabricators  and the nature of our business has us working with contractors, cabinet makers and designers as well as the actual individual who is living with the end product.  With all of these people involved in the equation, time table and schedules move constantly.  It is a constant juggling act to keep everything moving in the shop and keep all of people involved in the equation happy and satisfied.  Having a supplier like UGM that is both dependable and flexible is crucial to our success as a business.  The employees at UGM are incredibly helpful in everything from searching for hard to find colors, making color matches as well as treating our customers well when they visit the show room.  We readily recommend to any of our customers to visit UGM in St. Louis because we know that the sales staff there is outstanding and that they will not only take care of our customers but that they will look out for our best interests as the fabricator as well.  The employees at UGM are friendly and helpful but most importantly incredibly knowledgeable about their products.  We count Universal Granite and Marble as well as their employees as a great asset to our company.  We realize that one of the keys to our success is being able to count on wonderful suppliers like Universal Granite and Marble”.

“We would like to take the opportunity to comment on the quality operation UGM-Milwaukee under the enthusiastic and steady leadership of Sarab.  The combination of excellent service to our customers, UGM staff responsiveness to our needs, and dependable turn-around time for short-term orders has lead to UGM being our preferred supplier of granite and other natural stone products.
We consistently recommend UGM to our customers.  Several mid market retail customers have reported that they are pleased with the service offered.  This steady support from UGM was one factor in the retail customer expanding their relationship with us.
We look forward to a long and mutually beneficial relationship”.

“We have been a customer of Universal Granite and Marble since November of 2004.  The customer service we receive from them is the best in the industry.  Requests for slab size, pictures and samples are always handled in a timely manner. We send customers to their location and we always hear the same feedback, customer service and knowledge of the product from their staff is excellent.
I have been to their showroom numerous times and find it to be very customer friendly for viewing and selection of slabs”.

“Our company has been doing business with Universal Granite & Marble for an extended period of time.  During that time we have been impressed with UGM’s helpful staff.  Everyone goes the extra mile to accommodate our customers as well as any requests that we make of them.  Upon may occasions our customers have come back to us an xpressed how nice everyone was during their visit to the showroom in Oak Creek. We will continue to recommend UGM to all of our customers because it reflects on us in a positive light when our customers can go to a vendor that has the level of customer service which has been repeatly shown by UGM’s staff.
Thank you for all you do, we appreciate your efforts”.